Derbyshire Consumer Hub

Welcome to the Derbyshire Consumer Hub a partnership between the local Citizens Advice Bureaux and Trading Standards

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On these pages we have brought together information and advice that will help Derbyshire consumers to explore the various options available to them and explain their basic rights when purchasing goods or services.

We will also be alerting people to the known scams to look out for and be sharing some of the work we do via our case studies.

If you have a consumer problem now, please contact the Citizens Advice Consumer Service on 03454 040506

or complete a web enquiry form:

• General Consumer Forms
• Energy Enquiries
• Post Enquiries

Also, you call in at your local bureau.

• Chesterfield Citizens Advice Bureau
• Citizens Advice Amber Valley, Derbyshire Dales and Erewash
• Derby Citizens Advice & Law Centre
• High Peak Citizens Advice Bureau
• North East Derbyshire Citizens Advice Bureau
• South Derbyshire Citizens Advice Bureau

Whoever you are, whatever the problem, Citizens Advice Bureau:

• Provide the advice people need for the problems they face
• Improve the policies and practices that affect people’s lives
• Our advice is free, independent, confidential and impartial
• We value diversity, promote equality and challenge discrimination

North East Derbyshire Citizens Advice Bureau is a company limited in England and Wales with company number 5933725
North East Derbyshire Citizens Advice Bureau is a member of Citizens Advice, membership number 45/0015 Charity Registration Number: 1118194
© North East Derbyshire CAB 2012