Stop Unwanted Contacts

How can I stop companies contacting me by phone, post or email?

Cold calling, leaflet drops and door-to-door selling can be a great way for local traders to make people aware of their goods and services, but they can sometimes be a nuisance. These methods can also be exploited by rogue traders and scammers, so protect yourself by following a few basic tips.

Doorstep sales

If you're fed up of people knocking at your front door trying to sell you goods or services, download and print off our poster.

Cold Calls

You can register with the Telephone Preference Service to block unwanted calls. This is a free service, and there is a legal duty on all organisations that they do not make unsolicited calls to registered numbers.

Junk Mail

Is it a scam?

However people may contact you, you should ensure that you're dealing with legitimate companies. Cold calling is a favourite technique for con artists trying to get hold of your personal information or bank details. Be wary of callers claiming to be phoning on behalf of your bank, utility company or a debt advice company. They may not be the real thing, especially if they want you to give them personal information over the phone - information that they would already know if they were genuine. There have even been some recent callers claiming to represent the CAB - no genuine CAB adviser would ever phone someone out of the blue.

If you're contacted by a company which raises suspicions, you can report it by contacting Action Fraud on 0300 123 2040 or online at

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